This Privacy Policy explains how Garden Blooms handles personal data when people visit the site, request floral services, or communicate with us about wedding bouquets and event decoration. It also describes the main reasons we process data, the circumstances in which we may share it, and the choices and rights that may apply.
We may process contact details, inquiry content, event and delivery information, consultation notes, order and payment records, service preferences, and technical data such as device and browser information. For wedding and event projects, we may also process details needed to prepare quotes, confirm dates, coordinate setup, and manage venue access.
We collect data from forms, messages, consultation requests, order confirmations, payment handling, and delivery or setup coordination. We may also receive limited information from service providers that support hosting, communications, payments, or site analytics, and we may generate internal records from our own interactions with customers and suppliers.
The site may use session cookies, persistent cookies, and similar technologies. These may support page navigation, remember basic preferences, help with security and fraud prevention, and understand how the site is used so that we can maintain and improve it. We do not rely on cookies to collect more information than is reasonably needed for these purposes.
We use standard browser and device controls to support site operation and basic measurement. Users can block or delete cookies through their browser settings, and they may also choose settings that limit tracking technologies. Where a cookie is needed for the site to function, disabling it may affect form submission, session continuity, or preference storage.
Subject to legal limits, a person may ask to access, correct, or delete personal data, or object to certain processing. A person may also request restriction of processing or ask for clarification about how a record is used. Where consent is the basis for processing, it may be withdrawn for future processing, without affecting prior lawful use.
To protect privacy, we may ask for information needed to verify a request before taking action. If a request is complex or involves records that must be retained for legal or operational reasons, we may respond in stages or explain why a full change cannot be made.
Retention depends on the type of record and the reason it was collected. Inquiry records are kept for a period needed to manage follow-up and service planning, order and payment records are kept for accounting and dispute handling, and project files are retained long enough to support completion, aftercare, and business records. When data is no longer needed, we delete it or de-identify it where practical.
If we make a material change, we will update the policy on the site and may provide an additional notice where appropriate. Continued use of the site after an update means the revised notice will govern future processing, subject to any rights that apply under law.
We use personal data to respond to inquiries, prepare consultations and quotes, confirm dates and deposits, coordinate floral design and event setup, manage payments, maintain records, handle customer support, improve site performance, and meet legal or accounting obligations. We may also use limited technical data to secure the site, prevent misuse, and understand general traffic patterns.
We may share data with trusted partners that help us operate the site and deliver services, including hosting, communications, payment processing, bookkeeping, and delivery or setup support. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
Personal data may be shared where disclosure is required by law, court order, tax rules, accounting obligations, or a valid request from a competent authority. We may also disclose information to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of the business, customers, or others.
Use the contact details below for questions about this policy or the handling of personal data.
